Privacy Policy

1. Introduction

Quantopio ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our cryptocurrency analytics platform and related services (collectively, the "Service").

2. Information We Collect

2.1 Information You Provide

• Account registration information (email address, username)
• Payment and billing information (processed through secure third-party payment processors)
• Communications with us (support requests, feedback, inquiries)
• Wallet addresses you choose to track or analyze
• Alert preferences and notification settings

2.2 Automatically Collected Information

• Usage data (pages visited, features used, time spent)
• Device information (browser type, operating system, device identifiers)
• IP address and approximate geographic location
• Cookies and similar tracking technologies
• Blockchain data (public wallet addresses, transaction history, token holdings)

2.3 Blockchain Data

As a blockchain analytics platform, we collect and analyze publicly available blockchain data. This includes wallet addresses, transaction histories, token balances, and on-chain activity. This data is inherently public on the blockchain, and we aggregate and analyze it to provide our services.

3. How We Use Your Information

We use the collected information for the following purposes:

• To provide, maintain, and improve our Service
• To process transactions and manage your subscription
• To send you alerts, notifications, and updates based on your preferences
• To analyze wallet behavior and provide analytics insights
• To detect, prevent, and address technical issues and security threats
• To communicate with you about your account, support requests, and service updates
• To comply with legal obligations and enforce our Terms of Service
• To conduct research and analytics to improve our platform

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

4.1 Service Providers

We may share information with third-party service providers who perform services on our behalf, such as:

• Payment processors for subscription billing
• Cloud hosting and infrastructure providers
• Analytics and monitoring services
• Email delivery services

4.2 Legal Requirements

We may disclose your information if required by law, court order, or governmental authority, or if we believe disclosure is necessary to protect our rights, property, or safety, or that of our users or others.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, subject to the same privacy protections.

5. Data Security

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data to another service
• Opt-out: Unsubscribe from marketing communications
• Account Settings: Update your preferences and notification settings

To exercise these rights, please contact us at privacy@quantopio.com.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and store information about your preferences and usage patterns. You can control cookies through your browser settings, though this may affect certain features of the Service.

Types of cookies we use:

• Essential cookies: Required for the Service to function properly
• Analytics cookies: Help us understand how users interact with our Service
• Preference cookies: Remember your settings and preferences

8. Third-Party Links and Services

Our Service may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any information.

9. Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete such information promptly.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using our Service, you consent to the transfer of your information to these countries.

11. Data Retention

We retain your personal information for as long as necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements. When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal purposes.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We may also notify you via email or through the Service. Your continued use of the Service after such changes constitutes acceptance of the updated Privacy Policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: